The vendors we rely on, what they do, and how we tell you when the list changes.
We engage the sub-processors below to operate the Service. Each is bound by a data-processing agreement that limits processing to our instructions, requires appropriate security, and prohibits using your family material to train machine-learning models. Locations are indicative; providers may process data in the United States and other countries under the safeguards described in our Privacy Policy.
Stripe, Inc. processes payments, subscriptions, and related fraud prevention. Card details are handled by Stripe; 7gens does not store full card numbers. Stripe also processes payment and transaction data under its own Privacy Policy — including for payment processing, fraud prevention, dispute handling, regulatory compliance, and Stripe services such as Link where used. Purpose: billing and payments. Data: name, email, billing and transaction data.
Google LLC / Google Cloud provides hosting, database (Cloud SQL), and object storage for the Service, and provides the Gemini models we use, as our processor, to research, draft, translate, and verify your book. Purpose: hosting, storage, and AI processing. Data: account data, uploaded family material, and generated content. Google is contractually prohibited from training its models on your material.
Resend (Plus Five Five, Inc.) sends transactional and service email, such as verification, password reset, and notifications. Purpose: email delivery. Data: name and email address.
Lulu Press, Inc. (Lulu Direct) prints and ships physical books. Purpose: print fulfilment and delivery. Data: recipient name, shipping address, and the book file to be printed.
To carry out research we may query third-party genealogy and archive sources, such as FamilySearch, WikiTree, and Wikidata, and submit archive requests you ask for. These receive search queries (which can include names, dates, and places) rather than your uploaded files, and process them under their own terms.
We may update this list as the Service evolves. Material changes are reflected here with a new revision date. If your use of the Service is subject to a data-processing agreement that requires advance notice of new sub-processors, we will provide it as agreed.